Responsible Gaming

Gaming Should Be Entertainment

At Duende Restaurant, we believe that online betting should be enjoyed as a form of entertainment only. Betting is never a reliable way to earn money or solve financial problems. Please gamble responsibly and within your means.

Set limits, stay in control, and remember: the house always has an edge.

Age Verification

In the United Kingdom, you must be at least 18 years of age to participate in any form of gambling or betting activities.

All operators featured on this site are required by UK gambling law to verify the age and identity of their customers before allowing deposits or play. If you are under 18, please do not attempt to register or place bets.

Warning Signs of Problem Gambling

Do any of these apply to you? If so, you may be developing a gambling problem:

• Chasing losses by betting more to recover money you've lost
• Gambling with money intended for bills, rent, or essential expenses
• Hiding or lying about the amount of time or money you spend gambling
• Feeling anxious, irritable, or restless when trying to reduce gambling
• Gambling longer or with larger stakes than intended
• Neglecting family, work, education, or social activities due to gambling
• Asking others for money to fund gambling or pay debts
• Experiencing mood swings related to gambling wins or losses
• Unsuccessful attempts to cut back or stop gambling
• Using gambling to escape problems or negative emotions

If you recognize any of these signs, please reach out for support immediately.

Self-Help Tools & Controls

Responsible gambling operators provide tools to help you maintain control. These include:

• Deposit Limits: Set a maximum amount you can deposit within a day, week, or month
• Loss Limits: Cap the maximum amount you're willing to lose during a specific period
• Reality Checks: Receive reminders during your session about time spent and money wagered
• Session Time Limits: Set automatic logout times to control how long you play
• Self-Exclusion: Voluntarily exclude yourself from betting for a period you choose (typically 6 months or longer)
• Cooling-Off Periods: Request a mandatory break before your account can be reopened

All reputable UK-licensed betting operators must provide these tools upon request. Use them proactively to protect yourself.

Get Help & Support

If you or someone you know is struggling with problem gambling, confidential support is available from these organisations:

United Kingdom

• GamCare – Free, confidential support and counselling
  www.gamcare.org.uk
  Helpline: 0808 802 0133 (free, available 24/7)
• GamStop – National self-exclusion scheme for online gambling
  www.gamstop.co.uk
  Register to self-exclude from all UK-licensed online betting operators simultaneously
• Gambling Therapy – Free online counselling and support groups
  www.gamblingtherapy.org
• The National Problem Gambling Clinic – Specialist NHS treatment service in London
  Referral information available through your GP

International Support

• Australia: Gambling Help Online
  www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council
  www.responsiblegambling.org
• United States: National Council on Problem Gambling
  www.ncpgambling.org
  Helpline: 1-800-522-4700
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  www.bzga.de

Take Action Today

If gambling is causing you harm, please seek help now. It's free, confidential, and support is always available.

Contact GamCare on 0808 802 0133 or register with GamStop to self-exclude from all UK operators immediately.

Your wellbeing is more important than any bet. Recovery is possible, and help is just a phone call or click away.

Our Commitment

Duende Restaurant is committed to promoting responsible gambling. All operators we recommend are licensed and regulated by the UK Gambling Commission and are required to implement player protection measures, verify customer identity and age, and provide access to responsible gambling tools.

If you have concerns about any operator's practices, you can report them to the UK Gambling Commission at www.gamblingcommission.gov.uk.